CITROEN BOOKING TERMS AND CONDITIONS

Eligibility:

Citroën customers are eligible for a new tax free Citroën with temporary number plates for a minimum period of 17 days and a maximum of 165 days (non-renewable and non-extendable)if they are:

Tourists, visitors and EU citizens who have resided outside the EU for more than 6 months and are not in receipt of income from EU revenue producing activities and plan to return to their residence outside the EU at the end of their stay.
Full time students attending Colleges and Universities in France can lease a vehicle from 90 days to 12 months.
A 12 month period is defined as a period of 365 consecutive days beginning on the date of entry into the European Union.

Age:

The minimum age to lease a Citroën under this program is 21 years and must have held a valid driver's licence for 12 months. There is no upper age limit to lease a vehicle in this program. In circumstances where authorized, a rental car from a rental car company cannot be provided to any customer under the age of 21.

Who Can Drive The Vehicle:

By French law the person holding title to the order form/contract (whose name is repeated on the vehicle registration certificate), their spouse, direct ascendants or descendants may drive the vehicle if they meet all the same conditions for obtaining temporary registration for transit.

The immediate family members may drive locally without the registered driver in the vehicle. Under no circumstance can the family member take the vehicle across any borders without the registered driver being in the vehicle. The order form/contract holder must be in the EU during the use of the vehicle.

Additional Drivers:

Additional drivers are free, however the registered driver must be in the vehicle at all times whilst the additional driver is driving.
All additional drivers must comply with all requirements of the lease.

Bank Details and Promissory Note:

As a condition of providing a vehicle under the Citroën program and as their security measure, Citroën requires that you provide either credit card details on their order form/contract or a completed Citroën promissory note (available from Eurolease). This is a written guarantee between the customer and Citroën Champ de Mars that relate to the "T" series Special Conditions on the reverse of the order form/contract. Please refer to the conditions on the reverse of the order form/contract for further details.

Reservation Deposit:

A non-refundable deposit of $250 is required at the time of making your reservation.

Final Payment:

Final payment for your reservation, including the return of your Citroën order form/contract and personal documents, should be made 6 weeks prior to the date of pick-up in Europe and prior to your departure from Australia. Delays in picking up your vehicle could result should final payment and documents not be received within 6 weeks, or the reservation may be cancelled. Only Visa, Mastercard, cheque or direct deposit are accepted for payment.

Cancellation:

If cancelled more than 4 weeks prior to collection date of vehicle, a $300 fee applies. Cancellation within 4 weeks prior to collection date will incur additional charges which are advised at the time of cancellation.

Amendment to Reservation:

All amendments to a Citroen order form/contract must be made 4 weeks prior to the date of pick-up in Europe. No fee is charged for these amendments, except where new documents are required. A re-issue fee of $50 will apply. Note: No changes are permitted to car type or pick-up point within 4 weeks of collection.

Additional Costs:

The Citroen Program is a tax-free sale with a buy-back agreement. Vehicles are delivered to you with 15 litres of petrol or 10 litres of diesel fuel. Tolls, Motorways and vehicle parking costs are not included.
It is important that you return all the keys, key code card and insurance and registration papers. A charge will apply to the order form/contract holders at the time of the vehicle return if these items are not returned with the vehicle.

Driver's Licence:

The driver(s) must hold a full Australian Driver's licence and an International Driver's Licence. These must be presented as well as a valid passport and a copy of the order form/contract to pick up the vehicle.

International Driving Permits (IDP):

An International Driving Permit (IDP) is required or recommended in many countries when driving a motor vehicle..

Service Costs:

The service intervals for Citroën are 15,000/20,000 kilometres for diesel/petrol powered vehicles which are the responsibility of the user of the vehicle.

Tyres:

All vehicles are supplied with standard tyres. Tyre punctures and tyre and wheel damage or vandalism of any kind are at the leasee's expense.
Note: Standard tyres may not be suitable for winter road conditions and extreme weather. For safety reasons, it is the responsibility of the customer to ensure that their car suits the road & weather conditions during the time of the lease.

Accessories:

Accessories privately purchased by customers at own discretion are not eligible for refund or buy-back on return of the vehicle.

Pick-up and drop-off costs:

Pick-up and drop-off of Citroën vehicles are free of cost within France. Charges are applicable to pick-up and drop-off of vehicles in other European cities. These costs are pre-paid.

Order Form/Contract Extension Costs:

While travelling you can arrange an extension of the Citroën order form/contract by contacting Citroën Champ De Mars, 25 rue de Constantinople 75008 Paris, Telephone +33 1 53 04 34 80. A request for a order form/contract extension should be made 10 days prior to the expiration date of the original order form/contract with payment reaching Citroën Champ De Mars 5 days before the expiration date of the original order form/contract. It is necessary to advise Citroën Champ De Mars of a location to which extension insurance documents can be sent to you. If the extension payment is not made, the vehicle will only be insured for the initial order form/contract period. Extensions are calculated on a daily rate according to Citroën Champ De Mars extension pricing, which is a higher daily rate than the published daily rate on the Citroën price list.

Opening Hours:

Please check with Eurolease to confirm the opening hours of pick-up and drop-off locations. Some locations require appointments 72 hours in advance if not arriving by a scheduled flight.

Pick-up of vehicle:

When ready to pick-up your Citroën vehicle you must have your valid passport, a full and valid driver's licence, an International Driver's Licence, and the copy of the Citroën order form/contract to present to the Citroën staff.

Note: Customers picking up vehicles from or driving in France or Spain are required to purchase a reflective jacket and breakdown triangle..

Drop-off of vehicle:

All Citroën vehicles must be returned to the destination listed on the customer's Citroën Champ De Mars order form/contract and letter of confirmation or the Booking Agent confirmation. If delivered to another location additional charges will apply to the customer or the booking agent. It is important to contact your return destination by telephone 48 hours in advance to advise of the return of the vehicle. The telephone number of your return destination is provided in your Citroën letter of confirmation. Please see Special T Series Conditions on the reverse of the Citroën Champ de Mars order form/contract.

Amendments to drop off:

Amendments to drop-off location can only be arranged by contacting the Citroën office in Paris at least 72 hours prior to your return date. Citroën Champ De Mars, 25 rue de Constantinople 75008 Paris, Telephone +33 1 53 04 34 80. Some additional charges may apply and must be paid prior to the return of the vehicle.

Refunds:

A refund of unused days after collection is possible but is subject to fees and charges, plus agency fees that may vary from agent to agent. A minimum of 35 days is charged before a refund is considered. For students there is no refund for under 90 days and if over 90 days, 30 days will be retained before a refund is considered. Please forward your request to Citroën or Eurolease..

Drive Side:

All Citroën vehicles are supplied as LEFT HAND DRIVE.

Insurance:

Not covered by insurance are punctured or damaged tyres, loss or non return of the vehicle's keys, registration and insurance papers, incorrect fuel in fuel tank, repairs or work done to your vehicle unless authorized by Citroën Champ de Mars, personal effects, telephone calls, window glass and exterior mirrors.

IMPORTANT NOTE: Personal effects that are destroyed or damaged as a result of fire or theft from the vehicle are not insured under the Citroën DriveEurope vehicle insurance schedule. It is strongly advised that personal travel insurance is obtained for the duration of the trip to cover all personal effects in the event of fire, theft or accidental damage.

Vehicle Insurance:

The insurance document for the Citroën vehicle will be issued at the time of pick-up of the vehicle. The vehicle is covered for full comprehensive insurance in the countries listed in this brochure. Please note that due to local conditions in Europe, insurance coverage for some countries is subject to change. It is important that you check with Citroën to ensure the insurance is valid for your destinations. Customers who travel in a country where the insurance is not valid do so at their own risk and shall assume full responsibility for any incidents during the course of their travels in those countries.

Albania, Andorra, Austria, Balearic Island, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, F.Y.R.O.M. ex Macedonia, Germany, Gibraltar, Greece, Hungary, Iceland, Israel, Italy, Latvia, Leichtenstein, Lithuania, Luxemburg, Malta, Monaco, Morocco, Muslim Republic of Iran, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia & Montenegro, Slovakia, Slovenia, Spain - including the Canary Islands, Sweden, Switzerland, Tunisia, Turkey, United Kingdom, Ukraine.

24 Hour Assistance:

24 Hour assistance may not be available in some countries where the vehicle insurance policy is in effect. Please consult Citroën for details.

Consumer Claims:

All consumer claims must be lodged in writing within 30 days of the return of the Citroën vehicle. Claims will only be considered upon presentation of original invoices and receipts. Duplicates and photocopies will not be accepted when making a claim.

ONLY THE GENERAL MANAGER, Citroën CHAMP DE MARS IN PARIS CAN AUTHORIZE CONSUMER CLAIMS IN EUROPE. VERBAL OR WRITTEN ADVICE FROM ANYONE OTHER THAN THE GENERAL MANAGER, Citroën CHAMP DE MARS ARE NOT ELIGIBLE FOR ANY CLAIM.

Disclaimer:

Eurolease on behalf of Ateco Automotive Pty Ltd trading as Citroën Australia and Citroën DriveEurope reserves the right to discontinue or change the models, features, specifications, options, designs and prices of the products referred to in this brochure without incurring any liability whatsoever to any purchaser or prospective purchaser of any such products. Some of the items referred to are at extra cost. Consult Citroën for the latest information on models, specifications, features, prices, options and availability.

Additional Information:

Ateco Automotive Pty Limited (hereafter referred to as The Company) issue all Leasing Contracts subject to the terms and conditions specified by the supplier. By accepting the Lease Contract and utilising the services, persons agree that neither The Company nor any of its representatives shall be liable to any person for any loss, injury or damage to such person or their belongings or otherwise in connection with the Lease Contract resulting directly or indirectly from any occurrences beyond its control including breakdown in equipment, strikes, theft, delay or cancellations or of changes in itinerary or schedules etc. Travel documents are the responsibility of the person taking the tour, as is compliance with Customs regulations. The Company reserves the right to deny a booking request. No employee of The Company or affiliated companies or representatives can change the terms under which any person agrees to take up any offer in this brochure.

Citroën Champ De Mars Customer Order Form/Contract:

We recommend that customers read the "General Sales Terms of Citroën Vehicles" on the reverse side of their Copy of the Citroën Champ de Mars order form/contract and the Guide Assistance TT. Those terms and conditions form part of the Citroën Terms and Conditions.
Note: All prices and conditions are correct at time of issue but are subject to change. Prices are subject to exchange rate fluctuations. For valid price information at the time of booking, please contact Eurolease