RENAULT TERMS & CONDITIONS

Eligibility: Renault Eurodrive customers eligible for a tax free vehicle with special temporary plates for a maximum of six months include:

1 Tourists, who regardless of their nationality,
A - Have their legal residence outside of the EU,
B - Are visiting the EU temporarily and are not staying more than 185 days in a 12 month period,
C - Do not engage in any type of employment during their stay.

2 European citizens - residing outside the EU who fit the conditions above and who can obtain proof of their intention to return to their employment at the end of the stay in the EU.

3 People on temporary assignment in the EU, such as professors and journalists - under certain conditions. Under French customs law, only the registered owner of the car, direct ascendants, descendents or spouses may drive the car. This law has no effect on the vehicle insurance, which covers all drivers regardless of the relationship to the registered owner.

Driving Licence: The driver must be 18 years of age and hold a full driving licence (no maximum age applies). We suggests the acquisition of an International Driving Licence.

Collection of Car: Documentation Required: 1. Passport; 2. Drivers Licence; 3. Blue copy of Eurodrive contract. Insurance documents will be issued upon delivery of the vehicle. All vehicles are supplied left hand drive and fitted with all-weather tyres.

  • When driving in Winter its the responsibility of each driver to respect the legal requirements in place in each European country visited.
  • Our insurance cover remains the same regardless of whether the car is equipped with snow tyres or not.
  • If you decide to purchase your own snow tyres you must return the car with its original all-weather tyres, otherwise you will be billed for them.

Fuel: All vehicles, delivered outside Paris centre, will be supplied with 10 litres of fuel.

Booking Deposit: A non refundable booking deposit of $250 is required at the time of placing your reservation. Bookings made within 30 days of the collection date will attract a $30 late booking fee and full payment required.
Final Payment: Your order should be finalised in full by at least 6 weeks prior to date of collection or Early Bird completion date. Late return of lease forms may delay the delivery of your vehicle.

Period of Use: Vehicles delivered from Paris Centre can be registered for a maximum of 175 days. Vehicles delivered from Paris Airports can be registered for a maximum of 170 days. Vehicles delivered at other centres and airports can be registered for a maximum of 160 days. Vehicles delivered at London, Munich, Santiago, Vigo and Zurich can be registered for a maximum of 155 days.

Please Note: Days are calculated on calendar days, not 24 hour periods. All vehicles are manual transmission unless otherwise noted.

Refunds: No refunds will be paid for the early return of vehicle.

Deliveries and Returns: Deliveries and returns within France are free, however charges are applicable to other European cities. Please contact our office for full depot details.

Returns: The return of a vehicle to a centre other than that indicated on the customer's Eurodrive contract may result in additional charges to the customer.

What are the Additional Costs: The Renault Eurodrive Program is a tax free sale with buy back agreement. After you pay for your lease in your home country, your only other costs are petrol/diesel. Tolls and Motorway charges are not included.

Servicing Costs: As with any vehicle, service costs are the responsibility of the owner of the vehicle. The Renault 2009 model range require their first service between 20,000 and 30,000 kms (see model specifications).

Extension of Contract Period: While travelling you can arrange an extension by contacting Renault DVSE Paris.Extensions will be calculated using DVSE tariff rates and can be as much as double pre-booked rates. Notice of intention to extend must be given at least 2 weeks prior to the expiry date of the original period, and should include a return address so that updated insurance papers can be forwarded to you. If the extension is not
paid for, the vehicle will only be insured for the initial period.

Promissory Note/Draft: Upon receiving your vehicle you will be required to sign a draft to the order of Renault DVSE, equal to the difference between the total price of the delivered vehicle and the amount for the actual use of the vehicle. At the end of the contract the customer may keep the vehicle permanently, in which case
Renault DVSE will request a cheque for the said amount from the customer, OR return the vehicle to the centre nominated on the order form.

Cancellation: An administration charge of $100 in addition to the set cancellation fees will be applied upon the cancellation of a confirmed booking within six weeks of the collection date. These Additional fees may be as high as $1000.00 to cover costs such as registration, insurance, customs compliance, transportation and any other administration costs which have been incurred in the processing of the booking.

Travel Insurance: We strongly recommend that you have travel insurance. Please ask us for a quote.

Responsibility: All information contained in this publication was correct as at the date of printing. All rates, terms and conditions are subject to change. Prices are quoted in Australian dollars and valid only for bookings made on behalf of clients residing in Australia. All reservation confirmations, invoices, exchange vouchers, receipts
and other documentation are issued subject to any and all terms and conditions under which items or services are provided by the Service Providers. The customer hereby authorises the Company to select and utilise the services of and the Service Provider of its choice for the purpose of the customer's requirements and on such terms and conditions as time to time are arranged between the company and the Service Provider. Any
additional services of Service Providers requested by the Customer shall, if assented to by the Company in its absolute discretion, be at the sole cost and risk of the customer. In so far as local law allows, Eurolease and its employees shall not be liable for any injury, damage, loss, accident, delay or irregularity, additional expense or liability occasioned to any person or property howsoever caused or arising including, but without limiting the
generality of the foregoing, whether due to the act, neglect, default or otherwise from acts of God, dangers incident to the air, land or sea, fire, breakdown in machinery or equipment, force majeure or acts of de facto Governments or authorities, wars whether declared or otherwise, riots, strikes, insurrections, theft, pilferage,
epidemics, quarantine, medical, custom or other regulations, dissatisfaction with any service provided, any inaccuracy or misdescription contained in these terms and conditions relate, delays and cancellations of or changes in itinerary or schedules or over booking, improper or insufficient passport, visa or other travel documents or by any act, neglect, default or otherwise of the Service Providers, our employees or any other person.

Consumer Claims: Must be lodged in writing within 30 days of the customer's return. Claims will only be considered upon presentation of original invoices and receipts. Duplicates and photocopies will not be
accepted.

Disclaimer: Renault Eurodrive reserves the right to modify the versions, equipment and prices offered in the 2009 Eurodrive programme without prior notice and to provide a similar or superior vehicle to that booked. Photographs shown are not contractual. Some model options shown may not be available to the local
market.

Insurance Cover: Please note the following items are not covered:

  • Punctured or damaged tyres;

  • Loss or non return of the vehicles keys, registration and insurance papers;

  • Incorrect fuel placed in your vehicle;

  • Repairs or work made to your vehicle by any person unless authorised by Renault Eurodrive;

  • Personal effects; Telephone calls.

  • Your vehicle is covered for full comprehensive insurance in the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Montenegro, Morocco, Monaco, The Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tunisia, Turkey and Vatican.

  • Terms and Insurance coverage are subject to change, please contact our office for further information.

    Just like your local full comprehensive insurance policy, you are covered for accident damage, theft, vandalism and third party injury to occupants in the car including in most instances, the driver. There are NO ADDITIONAL collision waiver costs. Please note that should your vehicle be delayed or incur a mechanical breakdown, Renault Eurodrive will, subject to the terms of the Assistance Program, arrange for a replacement rental

    vehicle or accommodation on your behalf until your vehicle has been repaired at the initial place of delay. Further details of the Renault Assistance Program are available on request. Customers who travel in a country that is not mentioned in the above list of insured countries do so at their own risk and shall assume full responsibility for any incidents during the course of their travels in these uninsured countries.

 

Privacy: Renault Eurodrive recognises the importance of your privacy. We collect personal information to process bookings and may use details we collect for marketing communications made by us and the Renault group of companies either in Australia or overseas as well as for research and analysis purposes. We will not release information to other businesses without your consent. If you do not wish to receive marketing communications from us in the future please contact our office.

†GPS: Vehicles delivered with GPS are supplied with detailed data of France and major highways of Western Europe as standard. If detailed information for other countries is required, this must be requested at the time of booking and will incur an additional fee for each CD supplied.